We are happy to consider other requests.
SCHEDULING:
To schedule an appointment, call the Council on Aging at
419-228-5135.
When you call in to request transportation,
it may be necessary for you to leave a message on the Transportation
Department's Voice Mail. Please leave the following information:
-
Your
Name, Address, Phone Number
-
When
and where you need to go (please list each stop you need to make)
-
If
you are using a cane, walker or wheelchair
Regarding
non-routine transports, we will phone the day before your appointment
to confirm with you.
To better serve you we appreciate
as much advance notice as possible. To be most organized, we
schedule appointments months in advance. If you know the day and time
of your next appointment, please call so we may add it to our calendar.
During the summer of 2006, we
have begun working with flexible transportation hours. Our goal
is to expand the available hours for client transportation.
Thank you for helping us with this goal.
If
you need to cancel a scheduled appointment, please call us at 419-228-5135.
If we need to postpone trips due to unsafe driving conditions or unforeseen
circumstances, we will work with you to reschedule your appointment.
If our agency closes due to inclement weather or unforeseen
circumstances, the announcement will be broadcast on local TV and
radio
**All
Council on Aging vans are equipped with wheelchair lifts. Clients
may use their own wheelchair or request the use of an agency wheelchair
for their appointment.**
ESCORTS
You
may have a family member or friend accompany you to your appointments.
When scheduling your transportation, please let us know if someone
will be with you.
VAN GUIDELINES
Thank
you for observing the following guidelines:
-
Please
be ready for pick-up 45 minutes before your appointment time
-
Thank
you for wearing your seatbelt
-
Drivers
help clients on and off the vans
-
Thank
you for changing seats when asked to accommodate others
-
Thank
you for not smoking in the vans
-
Thank
you for your courtesy toward others
PLEASE
NOTE:
In
an effort to meet the requests of seniors in under-served areas, the
Council on Aging is unable to provide services to residents of assisted
living facilities and nursing homes. We are delighted to know those
residents have the facilities' services available to them.
